F . A . Q

Do You Have any Questions?

We understand that being the victim of a cryptocurrency scam can be tough to handle, but we hope that our support, action and guidance can enable you to recover lost funds and regain a sense of confidence and security in making trades and investments online.

F.A.Qs

How Can I Trust Claim Solicitors?

If you’ve been targeted by sophisticated scammers, it’s natural to be cautious when selecting a professional advisor. We encourage you to always verify the credentials of anyone offering to help recover your money. Unfortunately, scammers often retarget their victims with promises of assistance, demanding upfront fees to steal more money.

At Claim Solicitors, we work on a no-win, no-fee basis, so we never ask for money upfront. Simply put, if you win, we win.

To reassure you of our legitimacy, we provide our company and regulatory information:

  • Company Name: Claim Solicitors, trading name of YOUR CLAIM SOLICITORS LIMITED
  • Company Number: 13567772, registered in England & Wales
  • Registered Office: 4th Floor, Building 8 Princes Parade, Liverpool, L3 1DL
  • Regulation: Authorised and regulated by the Solicitors Regulation Authority

Your trust and recovery are our top priorities.

What types of fraud and scams have Claim Solicitors dealt with?

Investment scammers convince their victims they have a sound investment opportunity in order to get them to send them money. This could be a ‘brokerage firm’ that offers to help you trade in foreign exchange, binary options, cryptocurrency and other valuable commodities. These scammers often appear incredibly knowledgeable and have websites, testimonials and marketing materials to convince you that they are legitimate. Investment scammers are so sophisticated, they’ve been known to trick professional investors, so if this has happened to you then you should never be embarrassed to get in touch.

Impersonation scams

Impersonation scammers pose as well-known organisations in order to get their victims to send them money. They impersonate trusted organisations such as the police, banks, HMRC or well-known utility and service providers. They might tell you that there has been fraudulent activity on your account and that you should move your money to a ‘safe account’, that you have an unpaid bill that you must pay immediately or face legal consequences or that your account has been hacked and access is required to rectify the problem. Impersonation scammers are very convincing, so if this has happened to you please don’t hesitate to get in touch.

Romance scams

Romance scammers convince their victims they’re in a serious relationship in order to get them to send them money. They’ll typically pose as people living and working overseas, which is why they say they can’t meet in person. They don’t always ask for money straight away, instead spending a lot of time building up trust. Then, when they’ve established a good rapport, they’ll create an emergency and ask for temporary financial support. Romance scammers are very manipulative, and play on the kindness of their victims.

Purchase scams

Purchase scammers convince their victims to send them money for high-value items such as cars. In these scams, the goods won’t be received and the listing or seller will disappear after the bank transfer has been made. Purchase scammers know all of the tricks to deceive online shoppers. If you have lost money to a purchase scam, we can help you recover your money.

Can you really get my money back?

Yes, we have a team of financial recovery experts who specialise in getting back money lost to scammers. We will review all of the financial transactions in relation to the fraud and if we believe that more could have been done to protect you from fraud then we will complain to the relevant financial institution and seek redress. Where a scammer with assets can be identified, we can also pursue them through the courts.

How do you recover my money?

Through a range of techniques, from financial complaints to legal proceedings, we can seek recovery from either the financial institution that should have detected and prevented the fraud to the scammer themselves, providing they have assets that we can seek recovery from. Where necessary, we use specialist forensic accountants to help trace funds and we have a network of law firms worldwide that can assist recovery of monies hidden in offshore tax havens and foreign jurisdictions.

Can you trace cryptocurrency?

Yes, we can trace and recover lost to crypto scams. Using Chainalysis Reactor software, our experts will attempt to trace cryptocurrency through the blockchain to an endpoint which is usually a crypto asset exchange provider.

What if I think or I've been told that I was at fault?

You may believe that you were at fault for authorising the payment and, that as a result of this, there is nothing you can do. You may have also been put off by your bank if they’ve refused to refund your money. However, we’re experts in financial rules, regulations, codes of conduct, banking laws and legal processes that will assist in recovering your money. This is why our fraud recovery success rate is so high.

Is there a refund policy?

Yes, we refund within 5 days after payment has been received. The process of recovering funds can often be lengthy and demands a great deal of perseverance. It is crucial for our clients to be prepared for this journey and place their trust in us throughout every step. However, we understand that doubts may arise, and therefore, if you have any reservations, you have the option to request a full refund within the initial 5 business days of the process

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